Business

In the Sales Fundamentals course, you will build on and apply the previously learned concepts of lead generation and database management to obtain a deeper understanding of how real estate agents work with leads and how agents convert leads to potential, current, and future business. You will also learn [...]

The key objective of this course is to reconceptualise critical global challenges as sustainable growth opportunities for your business and achieve positive environmental and social impact.

Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different [...]

Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes. Real-world [...]

This is the first of three courses in the Google Business Intelligence Certificate, which will help develop the skills needed to apply for entry-level roles as a business intelligence (BI) professional. People who work in BI help organizations access the right data, use data to help businesses grow and [...]

You’re almost there! This is the third and final course in the Google Business Intelligence Certificate. In this course, you’ll apply your understanding of stakeholder needs, plan and create BI visuals, and design reporting tools, including dashboards. You’ll also explore how to answer business questions with flexible and interactive [...]

This course is targeted toward individuals wishing to run a home-based child care center. It covers topics such as the fundamentals of an in-home childcare setting as a business; the importance of financial management of a child care center; the creation of a child care contract; and an exploration [...]